Terms and Conditions
Welcome to Zippymiles. By accessing our website, making a booking, or engaging with any of our travel services, you agree to be bound by the terms and conditions outlined herein. These terms are intended to establish a clear understanding of the responsibilities and expectations between you (the client) and Zippymiles. If you do not agree with any of these provisions, we advise that you refrain from using our services.
Scope of Services
Zippymiles offers a range of domestic and international travel-related services. These may include, but are not limited to, tour packages, transportation arrangements, hotel bookings, visa support, and curated travel experiences. All services are offered subject to availability and are governed by the terms and policies of third-party vendors such as airlines, hotels, transport operators, and local tour agencies.
Booking Procedure and Payments
To initiate a booking, clients are required to provide complete and accurate personal and travel-related information. Payment must be made through approved channels listed on our website, including credit/debit cards, bank transfers, or other authorized methods. Depending on the nature of the service, full or partial payment may be required to secure the booking.
Once the payment is successfully processed, a confirmation will be sent via email or other official communication methods. This confirmation will include essential travel details and serves as proof of your reservation. Clients are responsible for reviewing the accuracy of the information and must report any discrepancies without delay.
Cancellations and Refunds
Cancellations initiated by the client must be submitted in writing. Refunds, if applicable, will be processed in accordance with the cancellation policies of the relevant service providers. Charges may apply depending on the timing and nature of the cancellation. We encourage all clients to familiarize themselves with cancellation policies before proceeding with a booking.
Client Responsibilities
It is the sole responsibility of the client to ensure the accuracy of all information provided during the booking process. Clients must also ensure they possess valid identification, passports, visas, and any other necessary travel documents prior to the commencement of travel.
Zippymiles shall not be held liable for any denial of services, entry, or boarding resulting from incomplete or invalid documentation. Additionally, clients must adhere to the local laws, customs, and regulations of the countries and regions they are visiting, as well as the policies of third-party providers.
We strongly recommend obtaining comprehensive travel insurance to cover unexpected events such as illness, trip cancellation, lost baggage, or emergencies.
Limitation of Liability
Zippymiles acts solely as an intermediary between clients and third-party service providers. While we strive to ensure a seamless travel experience, we are not liable for any errors, omissions, or failures on the part of these independent entities.
We shall not be responsible for any loss, injury, delay, or damage caused by circumstances beyond our control, including but not limited to acts of nature, political unrest, technical failures, or pandemics. In such cases, our role is limited to providing assistance and facilitating communication between clients and relevant service providers.
Website Use and Intellectual Property
The Zippymiles website is intended solely for personal, non-commercial use in relation to travel planning and booking. Users are prohibited from engaging in fraudulent activities, disrupting website functionality, or using automated tools (e.g., bots or scrapers) to access site content.
All content published on the website—including but not limited to text, images, graphics, logos, and layout—is the intellectual property of Zippymiles and is protected under applicable copyright laws. Unauthorized reproduction, distribution, or use is strictly prohibited.
External links featured on our website are provided for informational purposes. Zippymiles does not control, endorse, or assume responsibility for the content, policies, or practices of third-party sites.
Force Majeure
Zippymiles shall not be held liable for failure to perform or fulfill obligations due to force majeure events, including but not limited to natural disasters, war, civil unrest, acts of terrorism, public health emergencies, or governmental regulations.
In the event of such disruptions, we will endeavor to assist our clients in securing alternative arrangements or refunds as feasible under the circumstances.
Modifications to Terms
Zippymiles reserves the right to amend these terms and conditions at any time. Any updates will be posted on our official website and will take effect immediately upon publication. Continued use of our services after such modifications constitutes acceptance of the revised terms.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the Republic of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
Contact Information
For inquiries, support, or clarification regarding these terms and conditions, please contact us at:
Email:aastha@zippymiles.com
Phone:+91 9310299480
Thank you for choosing Zippymiles. We are committed to providing exceptional travel experiences and look forward to being a part of your next journey.